FAQ
Need some more info on our meats? Find these common questions below!
Where do you ship?
From our headquarters in Chicago, we ship anywhere in the continental United States. All of our orders will be received within
1 - 4 business days.
1 - 4 business days.
Why is shipping so expensive? Do you offer free shipping?
This question is probably our most frequently asked question! We aim to be extremely transparent, and we also strive to keep our meat prices accessible to everyone.
Take advantage of the special we are running for free shipping with any order over $350 before taxes.
Do you offer local delivery?
We provide local delivery for $9.99 for all orders within 32 miles from zip code 60169. Any $150+ order within the 32 mile zone—before taxes and after promotions— are eligible for free delivery.
I'm right outside of the local delivery zone, can I still get local delivery?
All deliveries outside of our 32-mile range, require a minimum order of a $150 for delivery with our cooler trucks. Delivery can be provided for $24.99 for all orders 32-43 miles from zip code 60169. Alternatively, shipping via UPS is also available and may be more cost-efficient.
Can I get 10% off and Free Shipping?
We know that many people are excited to try our products and we are constantly changing our promotions in order to offer our customers new and exciting things to try! In order to continue to offer you the best promotions, discounts cannot be combined.
How do I handle the dry ice in the package?
We offer local delivery for $9.99 for any delivery within 32 miles from zip code 60169. Any order within the 32 mile zone, over $150 before taxes and any promotions, qualify for free local delivery.
How will my orders be shipped? Will the meat arrive frozen?
Products will be shipped in a Polar Tech Thermo Chilled Insulated Box via UPS with dry ice and/or ice packs. These boxes are small coolers that can be reused.
We pack the package with dry ice, if the item arrives within 4 days of shipping, products should be frozen, partially frozen, or cool to the touch when you open the package. According to the USDA partially thawed products can be re-frozen. It is the responsibility of the consumer to follow all health and safety guidelines when thawing and handling products.
We pack the package with dry ice, if the item arrives within 4 days of shipping, products should be frozen, partially frozen, or cool to the touch when you open the package. According to the USDA partially thawed products can be re-frozen. It is the responsibility of the consumer to follow all health and safety guidelines when thawing and handling products.
What happens if my order is delayed?
Please contact us if you notice any delay in your shipment, and we will make sure your issue is resolved as soon as possible.
How will long will it take for my shipment to arrive?
We do our best to ship out orders placed by 9:00 AM CST, Tuesday in the same week as long as all items are in stock and the order does not contain any custom products.
All orders placed after Tuesday, if in stock, will be processed and shipped the following week. Please allow 2 - 4 consecutive business days for delivery.
All orders placed after Tuesday, if in stock, will be processed and shipped the following week. Please allow 2 - 4 consecutive business days for delivery.
*Please note that any order from the states listed below must be placed by 9:00 AM CST, on Monday in order for it to ship out in the same week. Any orders placed after the cut-off time will ship the following week.
California
Idaho
Maine
Montana
New Mexico
Oregon
Utah
Washington
Wyoming
Southern FL
Arizona
Nevada
West Colorado
What farms do you work with?
We source our Lamb, Goat, Beef and Veal directly from small American family farms. BillyDoe Meats has been sourcing our Lamb, Goat, Beef, and Veal from small American farmers for over twenty years. We source all of our chicken from Midwestern Amish farmers .
Do you dry age your meats?
We know many of our customers have a low tolerance for aged meats. Our meats are received the same day they are harvested, we then process and vacuum seal everything the next day. Immediately we freeze our meats for shipping and keep fresh meats for deliveries and pickups
Are your meats grassfed?
We select only the highest quality animals with the best rearing and husbandry practices. We have been working with local family farms and Amish communities since we began our journey to providing you with the best meats.
Goats are natural grazers and their diet consists of grass and weeds, this is what makes their meat very lean.
Lambs are naturally grass-fed and pasture-raised on the family farms and Amish communities where we source our meats from. The last 30 days before harvesting most farmers will feed them local grains. This is what leads to domestic lamb having a mild and buttery flavor.
Lamb and Goat, per USDA & FDA regulations, are antibiotic free and hormone free at harvesting.
The Black Angus Beef we have is also sourced from local family farms. They are pasture raised and fed diets based on their farms own practices.
Our chicken is sourced from Amish farmers who raise their chicken hormone free, antibiotic free, cage free, and are fed a 100% vegetarian diet. Our goal and intention is to bring people back to the source of their meats and provide people with the best quality well-raised meats right to their door. We believe that these practices is what makes the difference in the taste and quality of our meats.
Goats are natural grazers and their diet consists of grass and weeds, this is what makes their meat very lean.
Lambs are naturally grass-fed and pasture-raised on the family farms and Amish communities where we source our meats from. The last 30 days before harvesting most farmers will feed them local grains. This is what leads to domestic lamb having a mild and buttery flavor.
Lamb and Goat, per USDA & FDA regulations, are antibiotic free and hormone free at harvesting.
The Black Angus Beef we have is also sourced from local family farms. They are pasture raised and fed diets based on their farms own practices.
Our chicken is sourced from Amish farmers who raise their chicken hormone free, antibiotic free, cage free, and are fed a 100% vegetarian diet. Our goal and intention is to bring people back to the source of their meats and provide people with the best quality well-raised meats right to their door. We believe that these practices is what makes the difference in the taste and quality of our meats.
Are your meats USDA Certified?
Yes! Our Lamb, Goat, Beef, Veal and Chicken is USDA Inspected.
Are your meats Zabiha Halal?
Yes! Our Lamb, Goat, Beef, Veal and Chicken is Zabiha Halal certified. The entire process is done by hand, for quality and precison we cut all of our cuts you see by hand. From start to finish we process our cuts with meticulous care. We do not stun any of our animals prior to sacrifice.